About Us

Ensuring an Industry leading Service across the island of Ireland

Established in 1997, Service Matters is headquartered in Roscommon, and has branches in Dublin, Limerick and Tyrone.

Our Story

Since the business was founded in 1997, our key aim has been to excel in everything we do, to ensure we delight our customers with both our product offering and the service provided.

With 20 years of excellence in service, at Service Matters we are experts in floor mat solutions, washroom services, along with a focus on workwear and specialised laundry requirements across many industries.

At Service Matters we believe we are the ideal partner for our customers in delivering best-in-class products and service on a consistent basis.

What Our Customers Say

We pride ourselves on delivering excellent service to our customers.

Don’t just take our word for it, here is what some of our customers have to say…

“One of your people does the rounds here and this chap does a great job. Up bright and early, into our office…. always in good form, a good morning out of him and gets on with his work. A little bit of conversation, a cheerio, and on his way. Well done on a great job. Service does matter.”
Dromone Engineering
“Service Matters have been exemplary on a professional, knowledgeable and friendly level from start to finish. Nothing ever seems to be too much trouble to them. We would highly recommend their services to anyone.”
Scania Trucks
“Service Matters supply our garments. The service which they promised was and continues to be delivered. I would recommend them to any business who values good service.”
Eve Nolan
Aurivo
“Having worked with Service Matters, I really understand why the company is called Service Matters, the customer service is superior. No task is too big and they go out of their way to ensure the product reaches us on time every time. The quality is exceptional and response time to all queries is immediate. I would recommend Service Matters to all companies, they are dependable, reliable, and above all, Service really does matter to them.”
Caroline Mullins
Merit Medical
We are very Impressed with Service Matters Service. Our garments are returned clean every time and are on time every week.
Eugene O'Shea
MD, Autowise
We are delighted with our new workwear, the quality is excellent and the staff are all very happy. I would have no hesitation in recommending Service Matters to other businesses with your support.
Deirdre Francis
Operations Director, Intelesens
Great service delivered to your door.
Deirdre Walsh
Electric Skyline Ltd.
Overall service is exceptional
Emma Tyler
Accounts Manager, Apos Ltd
Always deliver in time, nothing is a problem
Fionagh Ryan
Director, Ryans Jewellers
Good products and services, good reliable service
Ciaran Hayes
As the company name suggests, Service Matters prides itself in the service they offer their customers.
Manager
Credit Union
Excellent Service - Efficient & Very Reliable
Collette Brennan
Manager, Carrick-on-Shannon Credit Union
Excellent service.
Aidan
Castle Group
Service Matters About Us

Accreditations

You can download the following certifications by clicking the respective buttons here:

Brands We Work With